Educational resources for self-learners
Gamification in Customer Loyalty: Strategies for iGaming
This video lecture explores advanced strategies for integrating gamification into customer loyalty programs, specifically within the iGaming sector. It covers motivational psychology, player segmentation, and how to design engaging game mechanics that drive retention and increase lifetime value. Provides theoretical insights and practical examples.
David M. Williams - iGaming Loyalty & Gamification Specialist
Expert in iGaming loyalty, gamification, customer retention, and emotional engagement in digital platforms. Offers full-length video courses with subtitles and personalized consulting.
Loyalty Management Game
An interactive simulation game for designing, implementing, and optimizing customer loyalty programs.
r/LoyaltyPrograms
A Reddit community focused on the design, discussion, and marketing of loyalty programs across industries, including digital and gaming sectors. Members discuss strategies, share case studies, and explore psychological aspects of customer retention.
r/iGaming Community on Reddit
An active Reddit community for discussing all aspects of the iGaming industry, including customer loyalty and gamification.
Creative Integration Game Workshops
Hands-on workshops focusing on gamification, team dynamics, and customer engagement, suitable for professionals and teams. Conducted in Polish and often English.
Gamification, Where Psychology & Technology Intersect
Examines why great games motivate repeated engagement and how gamification applies this psychology to non-game contexts. Offers accessible insight into the psychological intersection of game design and technology with practical applications.
Leveraging Gamification in Loyalty Programs - Salesforce Trailhead
This video discusses how gamification can be used in Salesforce to enhance customer loyalty. It covers setting up games using Salesforce Loyalty Cloud, creating badges and rewards, and best practices for increasing customer retention.
Gamification: How to Design Engaging Loyalty Programs
Dive into the "Gamification" course by the University of Pennsylvania on Coursera. This course explores gamification mechanisms, motivational psychology, and the effective application of game elements to increase engagement and loyalty. It includes full-length video lectures with subtitles and detailed examples, providing insights that can be tailored to iGaming business contexts. This quest will deepen your understanding of designing effective player reward systems, aligning with your interests in programming, psychology, marketing, and entrepreneurship.
Loyalty Programs for Online Casinos | SiGMA Europe Panel Discussion
Expert panel discussion on retention strategies, tiered VIP programs, gamification, personalized rewards, and analytics in iGaming loyalty programs.
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