Privacy Policy

1. Scope

This policy explains how Self-degree processes data for its learning, knowledge-verification, mentoring, exam, roadmap, and organization features. An organization may also have its own privacy notices and agreements with its employees.

2. Data we process

We may process account and organization details; roadmap, skill, quest, exam, and activity data; answers, transcripts, simulator events, uploaded files, recordings, mentor observations, and evaluation rationales; integration identifiers and approved source-system data; and technical, security, and analytics data.

Private organization resources remain visible only to that organization unless an authorized owner publishes them. Public resources may display global ratings, while organization views may also display an organization-specific rating.

3. Why we process it

We use this data to provide and secure the service, personalize learning, generate and run quests, evaluate submitted evidence, identify knowledge gaps, support mentoring, maintain audit history, operate integrations, communicate with users, and understand product performance.

AI providers may process the minimum context needed to generate, personalize, or evaluate an activity. Provider, model-improvement, residency, and additional processing terms for an enterprise deployment are defined in the applicable organization agreement and connector scope.

4. Employee access and organization visibility

Employees always access their own results and evidence. This self-access cannot be disabled by an organization administrator.

Within an organization, company sharing is the default for a new roadmap. The employee can change a roadmap to private, company-only, or public sharing. Managers are observers. Mentors may review evidence and attest only when they have access. Organization administrators configure other role permissions, subject to mandatory employee self-access.

When an employee makes a roadmap private or the organization relationship ends, the organization immediately loses access to that roadmap and its historical results. The access relationship is removed; the underlying evidence is not rewritten or transferred to the organization.

5. Retention and deletion

Verification evidence and first-attempt decision records are retained indefinitely to preserve a traceable learning history. Later practice attempts may also remain attached to the roadmap. Removing an organization relationship deletes the access relation, not the evidence itself.

Other personal, operational, and analytics data is kept only as needed for the service, security, legal obligations, dispute resolution, and applicable agreements. A user may request access, correction, restriction, export, or deletion where applicable law provides that right. Some deletion requests may be limited by legal obligations or by the evidence-retention behavior described above; we will explain any applicable limitation.

6. Integrations and service providers

Each connector is implemented and scoped for the customer system. Role references, assignments, catalogs, policies, and employment decisions may remain in the source system. Self-degree stores only the agreed learning and verification data and returns only the agreed status, gap, or evidence references.

We may use infrastructure, analytics, communications, authentication, payment, and AI service providers. They process data under their own terms and our applicable agreements. Data may be processed in countries other than the user's country, subject to applicable transfer requirements.

7. Security

We use reasonable technical and organizational safeguards, access controls, and monitoring. No internet or storage system can guarantee absolute security. Please report suspected unauthorized access promptly.

8. Contact and changes

Privacy rights depend on location. Contact yev@quested.io to ask about access, correction, deletion, an enterprise data-processing agreement, or the providers used for a proposed pilot. Material policy changes will be dated and communicated as required by law or contract.